Privacy Policy

Privacy Policy

 

1. About Om Research LLC

Om Research LLC (“Company,” “we,” “our,” or “us”) operates the website www.omclinicaltrials.com and provides clinical research, trial recruitment, patient engagement, and digital communication services.

Company Information:

 Om Research LLC


2. Information We Collect

We may collect personal and non-personal information in several ways, including when you interact with our website, register for services, complete forms, contact us, or participate in clinical trial-related activities.

A. Personal Information

We may collect personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Employer or organization name
  • Payment or billing information
  • Information related to clinical trial participation inquiries
  • Any information voluntarily submitted through forms, emails, surveys, or communications

You are not required to provide personal information; however, certain services or features may not function properly without it.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Access times and dates
  • Referring URLs
  • Pages visited and interaction data
  • Cookies and tracking technologies

3. How We Use Your Information

We may use your information to:

  • Provide requested services and support
  • Manage accounts and registrations
  • Respond to inquiries and communications
  • Send updates, notifications, and confirmations
  • Send SMS communications (with user consent)
  • Conduct research and analytics
  • Improve website performance and user experience
  • Process transactions and payments
  • Send marketing and promotional communications
  • Comply with legal obligations
  • Prevent fraud or misuse


4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember preferences
  • Improve performance
  • Analyze traffic
  • Deliver relevant content
  • Enhance security

You can control cookies via browser settings.


5. Sharing of Information

We do not sell or rent your personal information.

We may share data with trusted providers such as:

  • Hosting providers
  • Analytics tools
  • Email platforms
  • Customer support systems
  • Payment processors
  • Marketing partners

These parties are obligated to protect your data.


6. Legal Disclosure

We may disclose information if required to:

  • Comply with legal obligations
  • Protect rights and safety
  • Prevent fraud
  • Enforce policies


7. Data Security

We implement reasonable safeguards, but no system is 100% secure.


8. Data Retention

We retain data only as long as necessary for:

  • Business purposes
  • Legal compliance
  • Dispute resolution


9. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access data
  • Correct data
  • Delete data
  • Object to processing
  • Data portability
  • Withdraw consent

Contact us to exercise your rights.


10. Email Communications

We may send emails for:

  • Updates
  • Opportunities
  • Promotions
  • Surveys

You can unsubscribe anytime.


11. Third-Party Websites

We are not responsible for third-party sites linked from our website.


12. Children’s Privacy

We do not knowingly collect data from children under 13.


13. International Users

Your data may be processed in the United States or other jurisdictions.


14. California Privacy Rights (CCPA/CPRA)

California residents may have rights to:

  • Know collected data
  • Request deletion
  • Correct data
  • Opt out of data sharing


15. HIPAA Disclaimer

Submission of information does not create a provider-patient relationship.
 This website is not intended to collect PHI unless explicitly stated.


16. Changes to This Privacy Policy

We may update this policy at any time. Continued use means acceptance.


17. SMS Terms of Use & Messaging Policy

By providing your phone number and opting in, you consent to receive SMS (text messages) from Om Research LLC.

A. Types of Messages

You may receive:

  • Appointment reminders
  • Clinical trial opportunities
  • Follow-ups
  • Notifications
  • Marketing messages (if opted in)

B. Message Frequency

Message frequency may vary.

C. Message & Data Rates

Standard carrier message and data rates may apply.

D. Opt-In Consent

By submitting your number, you:

  • Consent to receive SMS messages
  • Confirm you are the authorized user

E. Opt-Out

You can opt out anytime by:

  • Replying STOP
  • Emailing privacy@omclinicaltrials.com

F. Help

For help:

  • Reply HELP
  • Email privacy@omclinicaltrials.com
  • Call +1 (855) 75-TRIALS

G. Data Usage

Your phone number:

  • Will not be sold
  • Will only be used for communication
  • May be shared with providers for SMS delivery only

H. Privacy

SMS data is handled under this Privacy Policy.


18. Contact Us

Om Research LLC

  • 44215 15th St W STE 203  Lancaster, CA 93534, United States
  • +1 (855) 75-TRIALS
  • www.omclinicaltrials.com 
  • privacy@omclinicaltrials.com